Shipping policy

Last updated: October 1, 2026

Processing

We pack your order and hand it to the carrier within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day.

As soon as your order ships, we'll email you a tracking number.

Delivery times

Most orders arrive within 8 to 16 days of dispatch. Delivery can take longer during busy periods such as the holidays, or to remote areas. If we expect a delay, we'll let you know by email.

Tracking can look quiet for a few days in the middle of the journey. That's normal, and it doesn't mean your parcel is lost.

Tracking your order

Use the link in your shipping email. A new tracking number can take 24 to 48 hours to show its first update.

If you order more than one item, they may arrive in separate parcels on different days.

Shipping costs

Shipping is calculated at checkout and shown in full before you pay. There are no charges added afterwards.

Where we ship

We ship to the United States, Canada, the United Kingdom, Australia, New Zealand and many other countries. If we can deliver to your address, you'll see shipping options at checkout.

Delivery address

Please double-check your address at checkout. Once a parcel has left us we can't redirect it. If you notice a mistake, message us through our contact page straight away and we'll do our best to fix it before it ships.

Lost or late parcels

If your parcel hasn't arrived 30 days after dispatch, or its tracking hasn't updated for 10 days, contact us with your order number. We'll chase it, and if it can't be found we'll send a replacement or refund you in full, including shipping.

Contact us

Message us through our contact page
Currie Limited, 48A Brockworth Place, Christchurch 8011, New Zealand